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Man with glasses and headset in a yellow sweater smiles while working at a computer in a call center; a woman in a red sweater with headset works nearby, with other agents visible in the open office.

TravelTweaks Customer Service: Why It Is Built Around the Traveller Not the Transaction

October 4, 2026October 2, 2026
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80% of travellers say they will switch brands after a single bad customer service experience. (Bain via SmartRole 2026) Behind that number is another stat…

TravelTweaks Customer Service: Why It Is Built Around the Traveller Not the Transaction

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